At X LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit xyz.com, place an order, contact us, or otherwise interact with our website and services.

1. Information We Collect

We may collect the following categories of information:

a. Information you provide directly

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment-related information
• Order details
• Any information you provide when contacting customer support

b. Information collected automatically

• IP address
• Browser type and device information
• Time zone
• Pages viewed and products browsed
• Referring website or source
• General website usage and interaction data

c. Cookies and similar technologies

We may use cookies, pixels, tags, log files, and similar technologies to improve website functionality, remember your preferences, analyze traffic, and support marketing and advertising efforts.

2. How We Use Your Information

We use your information for purposes such as:

• Processing and fulfilling your orders
• Arranging shipping, delivery, returns, and refunds
• Sending order confirmations, updates, and customer service messages
• Responding to your questions, requests, or support inquiries
• Detecting and preventing fraud, abuse, or unauthorized activity
• Improving our website, products, and customer experience
• Complying with legal obligations
• Sending promotional emails or marketing communications where permitted by law or where you have opted in

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only as needed in the following situations:

• With payment processors to securely process payments
• With shipping carriers and fulfillment partners to prepare, ship, and deliver your order
• With service providers that help us operate our website, customer support, analytics, marketing, or fraud prevention tools
• When required by law, regulation, legal process, or government request
• To protect our rights, property, safety, customers, or business operations
• In connection with a business transfer such as a merger, acquisition, or asset sale

4. Payment Information

Payment transactions are processed through secure third-party payment providers. We do not store your full credit card details on our own servers. Payment information is handled according to the policies and security practices of the payment providers we use.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences and shopping session
• Understand how visitors use our website
• Measure the performance of advertising and marketing campaigns

You can control cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

6. Behavioral Advertising

We may use your information to provide ads, promotions, or marketing communications that may be relevant to your interests. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and tax records, resolving disputes, enforcing our agreements, and complying with legal obligations.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have the right to request access to, correction of, deletion of, or limitation of the use of your personal information.

You may also request to withdraw consent for certain processing activities where consent is the legal basis for processing.

To make a privacy-related request, please contact us using the details listed below. We may need to verify your identity before completing your request.

10. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests in all cases.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

13. International Transfers

If you access our website from outside the United States, please note that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

X LLC
Email: [email protected]
Phone:
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)
Business Address:
Fulfillment Address: